The Kentucky OAR Hotline is staffed by nurses and pharmacists nationally certified in toxicology. A service of the Kentucky Poison Control Center, we are available 24 hours a day –  7 days a week, to provide information about opioid dependence, withdrawal, and where to get help in Kentucky.

Did Your Pain Clinic Close?

If your pain clinic or physician is no longer available, your insurance company has case management specialists who can help connect you with care or help you with next steps. Phone numbers for Managed Care Organizations in Kentucky are below. If you have private insurance, you can locate the phone number to contact your insurance company on the back of your insurance card.

More information about managing your health during this event and navigating the healthcare system to obtain care is available here: Pain Clinic Closure Survival Guide

Kentucky Medicaid Managed Care Organizations (MCO)

Aetna Better Health of KY 1 (855) 300-5528

Anthem Blue Cross Blue Shield 1 (855) 690-7784

Humana CareSource 1 (855) 852-7005

Passport Health Plan 1 (800) 578-0603

Wellcare of Kentucky 1 (877) 389-9457

Additional Resources

KY Help Center 1-866-908-6483

The KY Help Center provides a toll-free Treatment Referral Line for anyone seeking assistance with a substance use disorder. This line is available during normal business hours, 8 a.m. to 5 p.m., Monday through Friday. Individuals seeking treatment for themselves or others – as well as family members who have questions or are in need of support – can call the referral line to learn about available treatment programs in the region and the appropriate steps they must take in order to enter a program that will meet their needs. All calls are kept confidential.

A real-time substance use disorder treatment availability locator and information center for Kentucky

National Suicide Prevention Lifeline 1-800-273-8255

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